Privacy Policy – DHRUVIKA WORKFORCE PRIVATE LIMITED
Effective Date: 23 July 2026
At DhruvikaDigital, your privacy is our top priority. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website operated by DHRUVIKA WORKFORCE PRIVATE LIMITED (“DhruvikaDigital,” “we,” “our,” or “us”). By accessing or using our services, you agree to the practices described in this policy. Please read carefully to understand how your information is handled.
Information We Collect
During Registration
When you register on DhruvikaDigital, we may collect the following details:
Full Name
Address
Phone Number
Email ID
Gender
Date of Birth
Preferences and Interests
User Activity
We may collect information related to:
Product preferences and purchase history
Delivery instructions
Returns, disputes, and customer support interactions
Browsing Data
Automatically collected technical data may include:
IP address
Browser type and version
Device type and operating system
Pages visited, session duration, and timestamps
User Interaction
We may track:
Clicks, scrolls, and navigation behavior
Device performance analytics and crash logs
Engagement metrics to enhance the user experience
How We Use Your Information
Your personal information is used for the following purposes:
Verifying account identity and ensuring secure access
Processing orders, payments, deliveries, and returns
Maintaining transaction and order records
Enhancing website functionality and user experience
Sending updates, promotional offers, and service notifications
Detecting and preventing fraud or platform misuse
Managing subscription or service-based payments (if applicable)
Fulfilling legal, regulatory, and compliance obligations
Enabling real-time order tracking and updates
Information Sharing
Your data may be shared with:
Service providers, such as payment gateways, delivery partners, hosting providers, and customer support systems
Trusted affiliates and contractors assisting in platform operations
Legal or government authorities when required by law
Third-party analytics or marketing partners (only with your consent)
Business entities involved in mergers, acquisitions, or restructuring
We do not sell your personal information.
Cookies and Similar Technologies
We use cookies and related tracking technologies to:
Remember your preferences and improve website usability
Analyze browsing patterns and optimize performance
Enhance personalization and service relevance
You may manage or disable cookies through your browser settings at any time.
Data Security
We apply reasonable administrative, technical, and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of data transmission or storage is completely secure.
Service Notifications
Even if you opt out of promotional messages, we may still send essential service-related notifications such as:
Order confirmations and updates
Security alerts
Policy or terms updates
DPDP Act, 2023
We collect, process, store, and protect your personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).
User Rights
Under applicable law, including the Digital Personal Data Protection Act, 2023, you have the right to:
• Access your personal data.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal obligations.
• Withdraw your consent where processing is based on consent.
• Lodge a grievance regarding the processing of your personal data.
Grievance Officer
If you have any questions or complaints regarding this Privacy Policy or the processing of your personal data, you may contact our Grievance Officer:
Grievance Officer:
NAME: TAUSIF KHAN
DESIGNATION: DIRECTOR
EMAIL: dhruvikaworkforce78@gmail.com
PHONE: 9987456429
ADDRESS: 1ST FLOOR, A227, SHANTI SHOPPING CENTRE, MIRA ROAD EAST, MIRA ROAD RAILWAY STATION, MIRA ROAD EAST, MIRA BHAYANDAR, THANE, MAHARASHTRA – 401107
Children’s Privacy
We do not knowingly collect personal information from individuals under 18 years of age. If you believe such information has been collected inadvertently, please contact us for prompt removal.
Data Retention
We retain personal data for 12 months after account closure or as required by law.
Certain transaction, tax, and customer support data may be stored longer for compliance purposes.
After the retention period, your data is securely deleted or anonymized.
Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on our website, and continued use of our services after updates indicates acceptance of the revised terms.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us:
PHONE: +91-9987456429
EMAIL: dhruvikaworkforce78@gmail.com
ADDRESS: 1ST FLOOR, A227, SHANTI SHOPPING CENTRE, MIRA ROAD EAST, MIRA ROAD RAILWAY STATION, MIRA ROAD EAST, MIRA BHAYANDAR, THANE, MAHARASHTRA – 401107
BUSINESS CATEGORY: E-COMMERCE ELECTRONIC SALES
BUSINESS PURPOSE: SALES OF ELECTRONICS PRODUCTS
COMPANY NAME: DHRUVIKA WORKFORCE PRIVATE LIMITED